Activating Service

New Service Activation

If you have moved into a new home or condominium to receive your refuse and recycling carts you will need to activate service to your address. To activate new service, dial 311 (847 931-6001) between the hours of 7:00 a.m.-5:00 p.m. Monday through Friday. There is no charge associated with activating service to your address.

Program Eligibility

The City of Elgin contracts with Waste Management to provide service to single family dwellings, multiple-family dwellings up to and including five units, and to owner-occupied condominium and townhome properties.