Collaborative Crisis Services Unit

The Collaborative Crisis Services Unit (CCSU) is responsible for conducting follow-up visits for individuals who could benefit from mental or behavioral health services. CCSU utilizes community resources, including the Elgin Police Department’s own Social Services Unit, to connect individuals with appropriate services. This, in turn, may also reduce patrol calls for service. CCSU has three primary areas of focus: mental and behavioral health, substance use disorder services, and homelessness issues.

The primary model used by CCSU is a co-response model, which pairs a police officer with a mental health professional. CCSU currently has four officers and three mental health professionals. 

See how it works - Watch the video below.

EPD's Collaborative Crisis Services Unit (CCSU), Crisis Negotiations Unit (CNU) and Emergency Services Detail (ESD) work together to respond to mental health related calls for service.

The collaborative response allows officers and mental health professionals to exercise tactics that result in peaceful resolutions, while also providing follow up check ins with individuals to ensure long-term mental health needs are being addressed and they are connected to the right resources.

Contact Us

  1. Demierre, Rick 298

    Rick Demierre

    Sergeant
    demierre_r@cityofelgin.org
    Phone: 847-289-2507

  1. CCSU Main Line

    Phone: 847-289-2514

  1. Scott Williams

    Detective
    Email
    Phone: 224-806-3658

  1. Shelley Mendiola

    Detective
    Email
    Phone: 224-806-3266

  1. Craig Arnold

    Comfort K9 Handler
    Email
    Phone: 224-760-8479

  1. Jasmoniqua Cleveland

    Crisis Counselor
    Email
    Phone: 224-407-6159

  1. Liliana Cortes

    Crisis Counselor
    Email
    Phone: 224-407-7873

  1. Ayaima Khan

    Crisis Counselor
    Email
    Phone: 224-828-0836

CCSU Group