COVID-19 Resources and Information

The City of Elgin is working with its partners at the city, county, state, and federal levels on preparations and precautions regarding the spread of COVID-19 while continuously monitoring the global outbreak. The City will continue to take steps to keep residents and staff healthy, safe, and informed. New information and updates will be posted on our website and on our social media channels.

COVID-19 Dashboard

To view this dashboard on a separate browser page, click here.


All regions in the State of Illinois are currently in Phase 4 of the "Restore Illinois" reopening plan.

In Phase 4, face coverings continue to be required for all individuals who are in public places and unable to maintain adequate social distancing of six feet, except for children under two, those who cannot medically tolerate masks, and when with members of the same household.

For a phase 4 guideline overview, visit

To view the City of Elgin’s quick guide and FAQ’s on temporary outdoor seating for restaurants and bars, visit

A Bridge to Phase 5

On March 18, Governor Pritzker announced “A Bridge to Phase 5” that will go into effect once 70% of all residents 65 and over have received the first dose of the COVID-19 vaccination and other metrics are maintained. The 'Bridge' is transition period between Phase 4 and Phase 5 with higher capacity limits and increased business operations. All regions of the state will move through the Bridge Phase and ultimately to Phase 5, together. To advance to Phase 5, the state must reach a 50% vaccination rate for residents age 16 and over and meet the same metrics and rates required to enter the transition phase, over an additional 28-day period. 

Find details of A Bridge to Phase 5 here.

Governor Pritzker also announced that all Illinoisans age 16 and up will become eligible for the COVID-19 vaccine on April 12.

A bridge to phase 5 infographic

COVID-19 Mitigation Measures 


First released in July 2020, the Resurgence Mitigation Plan is intended to suppress the spread of the virus and ensure our hospitals do not become overrun. Each tier to the plan imposes further restrictions. All detailed Phase 4 operational guidance remains in effect. Where Phase 4 guidance and a tier of Mitigations imply different standards, the more restrictive Tier Mitigations will apply.

On February 3, 2021, the Illinois Department of Public Health (IDPH) announced that Region 10, which includes the Cook County portion of Elgin, and Region 8, which includes the Kane County portion of Elgin, had met the metrics necessary to move to Phase 4 of the Restore Illinois Plan

Under Phase 4, restaurants can open indoors with limited capacity and following strict public health procedures, including personal protective equipment for employees. Gatherings with 50 people or fewer will be permitted. Testing is widely available, and tracing is commonplace. Learn more about the Restore Illinois phases and tiers of mitigation measures, and what can move a region forward or backward by visiting the IDPH website.

Click here to view the Restore Illinois Phase 4 Guidelines and Mitigation Measures Frequently Asked Questions (FAQ's).

Mitigation Tier Metrics from IDPH

Face Masks or Face Coverings

Face coverings continue to be required for all individuals. Any individual who is over age two and able to medically tolerate a face-covering (a mask or cloth face-covering) shall be required to cover their nose and mouth with a face-covering when in a public place and unable to maintain a six-foot social distance. Face-coverings are required in public indoor spaces such as stores.

Growing evidence suggests COVID-19 can spread before people show symptoms (pre-symptomatic) and from people who have coronavirus but never show symptoms (asymptomatic). Face masks or face coverings can be made from materials in your home. To learn how to make your own mask or face covering, click here.

Additional resources & information

Small Business Assistance

To provide aid for small businesses in Illinois that have been impacted by the COVID-19 crisis, the State of Illinois has announced two financial assistance programs for small businesses. To learn more and apply, click here. 

Visit the Elgin Area Chamber and the Downtown Neighborhood Association for a comprehensive list of resources that are available for your business. 

Business Interruption Grants (BIG)

The Department of Commerce and Economic Opportunity (DCEO) has launched a second round of Business Interruption Grants (BIG) which includes:

  • $60 million for Heavily Impacted Industries, such as movie theaters, performing arts venues, concert venues, indoor recreation, amusement parks, and more.
  • $70 million for Disproportionately Impacted Areas, defined by zip code for communities that are most economically distressed and vulnerable to COVID-19.  A map of DIAs is shown below.
  • Over $100 million for Downstate Communities
  • $5 million for Livestock Production disruptions. 
  • Loan Forgiveness for Illinois Small Business Emergency Loan recipients Grants will go to businesses that have received loans or remain on the wait list and the program will sunset.

Businesses outside the categories listed above are also eligible to apply and receive funding under the program but may be reviewed later than priority businesses. All businesses will receive a decision on their grant application within four to six weeks of application submission.

Funding may be used to help businesses with working capital expenses, including payroll costs; rent; utilities; and other operational costs as defined in program details. 

ComEd's Small Business Assistance Program

As of December 16, 2020, ComEd is accepting applications for assistance that would be applied to a business’ bill in 2021 if they meet all qualifications.

The Small Business Assistance Program provides eligible small business customers, with a one-time grant up to $2,000 towards a past due balance. Eligible customers may also place a remaining balance into a payment plan of up to six months. To apply for the Small Business Assistance Program, please call 1-877-426-6331

More information can be found here. 

Restaurants and Bars 

The State of Illinois developed a business toolkit complete with signage, posters, and other resources to ensure business and activities are conducted in accordance with the latest public health recommendations. To access this toolkit, click here

With Regions 8 and 10 in Elgin in Phase 4 of the Restore Illinois plan, restaurants and bars may continue offering curbside take-out and delivery sales of alcohol, operate City-approved temporary outdoor seating areas and continue the temporary sales and delivery of "to go" mixed drinks/cocktails.

Those interested in creating an outdoor seating area should view the Quick Guide and FAQs at to determine what is necessary for their business to create a space while complying with state guidelines and providing the City with necessary documents.

Many restaurants and their current service offerings are already listed on the City of Elgin’s Resource Mapping Hub, where residents can go for updated and accurate information. Businesses are encouraged to update their service offerings on the City of Elgin’s Resource Mapping Hub by completing the form here. If a business is not yet listed on the resource mapping hub, it can be added by completing the signup form here

Assistance for Seniors 

Older adults and people who have severe underlying medical conditions like heart or lung disease or diabetes are at higher risk for developing more serious complications from COVID-19 illness. Senior Services Associates, Inc. of Elgin has many programs in place to assist seniors who may need help with food, prescriptions, transportation and more. To contact Senior Services, please call 847-741-0404. Additionally, many stores are offering special shopping hours for seniors and people with underlying medical conditions. Please check with specific stores for details. 

Individuals Experiencing Homelessness

Individuals experiencing homelessness can contact the following organizations for help:

PADS of Elgin - 1730 Berkley St., Elgin, IL. 60123. Phone: 847-608-9744. Regular Hours: 9:00 a.m. - 5:00 p.m. and 7:00 p.m. – 9:30 a.m. (24 hour service). PADS provides day and overnight services for individuals in need. They provide a safe place to sleep, meals and showers. Each guest is provided an opportunity to meet with a case worker for assistance and long-term help in housing services, other resources, and outside referrals. COVID-19 Update: If you are in need of shelter, please call 847-608-9744.

Vineyard Church of Elgin - 220 Division St., Elgin, IL. 60120. Phone: 847-697-8001. Hours: 7:00 a.m. – 8:00 a.m. Vineyard provides a breakfast meal Monday-Saturday morning’s at 7:00 a.m. COVID-19 Update: Vineyard is serving bagged sandwiches and other foods for takeout. No hot meals.

Elgin Wayside Center - 453 Freemont St., Elgin, IL. 60120. Phone: (847) 695-4405. Hours: Monday - Friday from 8:30 a.m. - 4 p.m. Wayside is a daytime shelter that offers meals, laundry services, showers, and individual lockers.

More information about local human services resources can be found in the City of Elgin’s Resource Mapping Hub.

How you can help

The best way to help one another during this difficult time is to stay home, but staying home doesn’t mean you can’t support your community. Here are a few ways you can help:

  • Donate to your favorite Elgin nonprofit organizations
  • Order curbside pickup from Elgin restaurants
  • Donate personal protective equipment (PPE) to your local hospitals and first responders (contact them directly for donation drop off instructions).

Useful Links

The City of Elgin encourages residents to rely on trustworthy sources, such as the CDC or local and state public health departments, for information and data about COVID-19.

Video Updates

Coronavirus: November Update

Coronavirus: October Update

Coronavirus: Phase 4 Information

Coronavirus: Phase 3 Information

COVID-19 Update from Fire Chief Cagann

Community Message from Mayor Kaptain

Stay Connected to City of Elgin Updates

  1. 311

    Phone: 311 or 847-931-6001 if out of city limits