The City of Elgin currently offers residents two ways to enroll in water bill auto pay. Auto pay allows your City of Elgin water bill to be automatically paid from your bank account or credit card each month.
To enroll in automatic water bill payments online, please click here. You can log in or create an account by clicking "New User" or "Login." Once you log in, you can enroll in auto pay by using your credit card or bank account.
Automatic Bank Withdrawal (ACH - Direct Debit) Enrollment
City of Elgin Finance Department 150 Dexter Ct. Elgin, IL 60120
Simply tell us which bank, savings and loan, or credit union checking account you would like to use to pay your utility bill. The rest is automatic. You will receive your bill as usual.
If you have questions about the bill, call 311 at least three days before the due date. If your bill is correct, there is no need to call. The bill is paid automatically and will appear on your next bank or credit card account statement.
The City of Elgin's automatic water bill payment option allows you to:
Save the hassle and cost of addressing and mailing an envelope.
Make sure your water bill payment gets paid by the due date.
Conveniently pay your water bill whether you are home or away.