City Services


Call 311 to contact the city with questions or non-emergency service requests.

Boards and Commissions

A listing of the different boards and commissions is provided with this link.


Building permits are reviewed and issued through the Code Administration, a division of Community Development.

City Clerk

Read about the responsibilities of the city clerk and the various records the office manages.

City Management

Learn about the responsibilities of the city manager and how the city of Elgin is organized.

Code Compliance

The Code Compliance team places an emphasis on achieving voluntary code compliance through education, communication, and cooperation
Community Development

Find out more about land use administration, planning services, and transportation planning.


The Engineering Division provides plan review, permitting, and inspection services for a variety of projects in order to ensure conformance with city standards and specifications.


View the city of Elgin’s financial reports, find information about water billing, our annual budget, obtaining specialty permits and find information about local and state taxes.

Fire Department

Access information about services offered by the Elgin Fire Department, as well as fire safety tips that may help keep you and your family safe during an emergency.


The Forestry Division is responsible for maintaining trees located in the treebank as well as trees located in city parks and other municipal facilities.


Learn more about the variety of residential and business grant programs are offered yearly with support from the city, state and federal level.

Historic Preservation

Historic preservation in Elgin has been making advances for over thirty years. These services are handled through the Planning and Neighborhood Services Department, a division of Community Development.

Human Resources

Learn about employee benefits, job opportunities, and policies and procedures with the city of Elgin.

Information Technology

For questions pertaining to information technology, contact 847-931-5641.

Legal Department

For questions pertaining to the legal department, contact 847-931-5655.

Municipal Court

Access information about municipal court / administrative adjudication.

Parks & Recreation

Locate details on facilities, programs, local sports and activities available from the Parks and Recreation Department.

Police Department

Learn about the Elgin Police Department’s divisions, filing reports online, receiving breaking alerts, participating in community programs, and history of the organization.

Public Health

Health issues are handled by the department of Code Administration, a division of Community Development.

Public Services

Access information relating to refuse and recycling, street and traffic maintenance, snow and ice control, sewer maintenance, community restitution and other similar standards.


Find out how the city of Elgin awards local projects and access preliminary bid results.

Special Events

Find out about upcoming events and festivals scheduled throughout Elgin, including the Hemmens and Elgin Art Showcase.


The Water Department provides the community with safe, high quality drinking water at adequate pressure, reasonable cost, and in an effective manner 24 hours a day, 365 days a year.