City Services
311
Call 311 to contact the city with questions or non-emergency service requests.
Boards and Commissions A listing of the different boards and commissions is provided with this link. | Building Building permits are reviewed and issued through the Code Administration, a division of Community Development. |
City Clerk Read about the responsibilities of the city clerk and the various records the office manages. | City Management Learn about the responsibilities of the city manager and how the city of Elgin is organized. |
| Code Compliance The Code Compliance team places an emphasis on achieving voluntary code compliance through education, communication, and cooperation | Community Development Find out more about land use administration, planning services, and transportation planning. |
Engineering The Engineering Division provides plan review, permitting, and inspection services for a variety of projects in order to ensure conformance with city standards and specifications. | Finance View the city of Elgin’s financial reports, find information about water billing, our annual budget, obtaining specialty permits and find information about local and state taxes. |
Fire Department Access information about services offered by the Elgin Fire Department, as well as fire safety tips that may help keep you and your family safe during an emergency. | Forestry The Forestry Division is responsible for maintaining trees located in the treebank as well as trees located in city parks and other municipal facilities. |
Grants Learn more about the variety of residential and business grant programs are offered yearly with support from the city, state and federal level. | Historic Preservation Historic preservation in Elgin has been making advances for over thirty years. These services are handled through the Planning and Neighborhood Services Department, a division of Community Development. |
Human Resources Learn about employee benefits, job opportunities, and policies and procedures with the city of Elgin. | Information Technology For questions pertaining to information technology, contact 847-931-5641. |
Legal Department For questions pertaining to the legal department, contact 847-931-5655. | Municipal Court Access information about municipal court / administrative adjudication. |
Parks & Recreation Locate details on facilities, programs, local sports and activities available from the Parks and Recreation Department. | Police Department Learn about the Elgin Police Department’s divisions, filing reports online, receiving breaking alerts, participating in community programs, and history of the organization. |
Public Health Health issues are handled by the department of Code Administration, a division of Community Development. | Public Services Access information relating to refuse and recycling, street and traffic maintenance, snow and ice control, sewer maintenance, community restitution and other similar standards. |
Purchasing Find out how the city of Elgin awards local projects and access preliminary bid results. | Special Events Find out about upcoming events and festivals scheduled throughout Elgin, including the Hemmens and Elgin Art Showcase. |
Water The Water Department provides the community with safe, high quality drinking water at adequate pressure, reasonable cost, and in an effective manner 24 hours a day, 365 days a year. | |