City Manager Information
Council / Manager Form of Government
Customer Service Policy Statement
Each City of Elgin employee will provide professional, courteous, and timely responses to the service and information needs of the public and, to the best of their ability, work to remedy citizen concerns. Employees will work with colleagues in a manner premised upon respect, dignity, understanding, and cooperation so each may fulfill their responsibilities effectively.
To provide responsive, high quality, and efficient municipal services in order to preserve and enhance the community’s quality of life.
About the City Manager
Hired in 1995, Richard G. Kozal was a municipal attorney who worked with the city of Elgin’s legal department for 14 years. In 2009, he was appointed to Assistant City Manager and also served as Chief Operating Officer. In 2016, Mr. Kozal was appointed to City Manger. He holds a bachelor degree from Lake Forest College, a law degree from Loyola University of Chicago and a master’s degree in public administration from Northern Illinois University.