FALSE: The City is shutting off water to families that have fallen behind in paying their water bills during the pandemic
TRUE: The City is not shutting off water service for inability to pay
Political campaign material is circulating stating that the City is shutting off water to families that have fallen behind in paying their water bills during the pandemic. This is false information. The City approved a grant program to help those behind on their water bills and water service will not be shut off to any households where inability to make any payment can be shown. Information on the City’s grant program is reported in the Courier-News here https://bit.ly/3sIic3o and in the Daily Herald here https://bit.ly/3ubeHmm. For more information and updates on the City’s grant program, visit cityofelgin.org/billassistance.